"whatever the extenuating circumstances, when passengers hand their bag in at check-in, they should expect to see their bag at the other end."(absofuckinglutely!)
哈哈,but diu ...
idiots!頂係咪低能架!?Last month BA lost 22,000 items of luggage. But, at its peak, baggage handlers say the true figure was nearer 25,000.明哂,唔該飛一班黎香港!!!我作為多名angry passenger的其中之一,幾時可以同我件行李reunite?唔該好送左我件野去美國...
To the shock and outrage of many travellers, lost luggage has also been auctioned at a South London sales house when British Airways gives up trying to find the owners.
BA says bags that cannot be traced to their owners are auctioned after three months. But auction house insiders say some items have been missing for just a few weeks when they are sold.
Mobile phones, iPods and digital cameras are removed and sold separately. Money raised from the sales goes to charity.